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golden group
since its establishment in 1989, golden group have adopted an unprecedented & unique trend in the field of industrial services; this trend was built on the idea of the added value and to offer our clients an integrated service by not eliminating our role to mere selling high quality products at reasonable prices for industrial & automatic control applications.
we believe that our responsibility goes far beyond this traditional policy to reach our main goal, which is simply (customers’ total satisfaction). to make that possible, we stand shoulder by shoulder next to our customer all the time to assure that this total satisfaction has been gained.
to make our policy becomes realistic and to make our goals come true, we are taking serious steps from the beginning and following certain rules such as: -
selecting right partners to represent from among the most reputable manufacturers from all-over the world to assure:
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offering high quality products capable of overcoming the most severe running conditions.
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maintaining reasonable prices thanks to the mass production policy of huge companies, which resulted, decreased production costs without effecting quality.
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protecting customers from the joint venturing of small companies to compete huge companies in the field of industrial services, which may cause inconvenience for customers.
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avoiding problems caused by uncertified products while applying for any global quality certifications (iso).
stocking most of common items to minimize delivery time.
technical support department consists of well-trained engineers aware of client's problems and responsibilities.
this department is responsible for:
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studying client's applications to recommend the most suitable devices according to application conditions.
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studying and comparing between companies specialized in industrial instrumentation to choose companies to represent.
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providing training to our clients in our training center or in their sights if necessary.
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preparing catalogues and technical materials to support clients in solving their technical problems.
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maintenance and after sales service.
wide sales network through 4 successful branches covering most of industrial zones to assure fast and precise response to your needs. these branches are located in tenth of ramadan, sixth of october and alexandria beside our head quarter in cairo.
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